Frequently Asked Questions
Please don’t hesitate to email me if you don’t find the answers you are looking for below.
A. Yes we are! Thanks to email we’re able to create the perfect design for you from initial planning stages through to finished product, whether you live in Auckland, elsewhere in New Zealand, or overseas.
A. While the exact length of the creative process does differ from client to client, depending on the intricacy of the design and the complexity of the finishes, you can usually expect the full process to last approximately eight weeks from initial brief through to you receiving your finished invitations/custom prints.
For digital design work such as logos or digital brochures/invitation etc we could complete the whole process in as little as a couple of weeks.
A. Absolutely! We make use of a reliable courier service for deliveries throughout New Zealand, which usually takes a day or two depending on the area being delivered to. For international deliveries we make use of DHL, one of the most reliable and cost-effective courier services for international shipments. If you have placed an order from an area outside New Zealand, you can expect your order to take about a week to reach you.
A. No problem! Please have a look at out ‘terms and conditions’ section where we provide more information. It is divided into 3 sections (see below), so just find the section that applies to you…and please drop me a mail if you are unsure about anything.
Custom design work, invitations & stationery
Art prints
Printable downloads
Custom commissioned artworks